Make Your Home Feel Extraordinary.

Last updated September 1, 2026

Welcome to Home Ease Living. These Terms of Service ("Terms") form a binding agreement between you and Home Ease Living ("we," "us," "our," or the "Company") governing your access to and use of the website homeeaseliving.org, together with any renovation, design, remodeling, installation, security, outdoor or energy-related service that we make available through it (collectively, the "Services"). We have tried to write these Terms in plain language so that you understand what to expect from us and what we expect from you before, during, and after any project. By browsing the site, completing our contact form, calling us, or otherwise requesting information about a service, you confirm that you have read, understood, and agree to be bound by these Terms in full. If any part of these Terms is unacceptable to you, please discontinue use of the Services.

01 Acceptance of Terms

By accessing the website or requesting a service you confirm that you are at least eighteen years old, that you have the legal capacity to enter into a contract, and that you either own the property in question or have the express permission of the property owner to request work, estimates, or information on their behalf. These Terms apply to every visit to the site and every interaction with our team, whether that interaction happens online, over the phone, by email, or in person. We may revise these Terms periodically, and your continued use of the Services after a revision is posted constitutes your acceptance of the updated Terms, so we encourage you to revisit this page from time to time.

02 Description of Services

Home Ease Living presents general information about, and helps coordinate inquiries for, a broad range of home improvement categories, including full home renovation, interior and exterior design, home decor, bathroom remodeling, kitchen renovation, roofing, gutter installation, flooring, door and window installation, doorbell and smart-lock installation, security items, fire safety items, lawn items, and solar panel installation. The descriptions, images, and pricing ranges that appear on the website are provided purely for general informational purposes and are meant to help you understand the breadth of what we offer; they are not an offer capable of acceptance and do not, by themselves, create any obligation on our part to perform work. The actual scope of any project, the materials used, the professionals involved, and the final price are always confirmed separately with you, typically through a site visit, a written estimate, or a signed service agreement, before any work begins.

03 Estimates & Consultations

Submitting our contact form, sending an email, or speaking with a member of our team does not, on its own, create a binding service agreement between you and Home Ease Living. Any estimate, quote, or proposed timeline that we share with you is based on the information available to us at that moment and should be treated as preliminary. Once we have had the opportunity to visit the property, assess site conditions, and confirm material availability, the final scope and price may change, sometimes significantly, and any such change will be communicated to you before work proceeds. We reserve the right to decline a project, or to propose alternative solutions, if we determine that the work requested is not feasible, safe, or appropriate for the property in question.

04 Your Responsibilities

A successful home improvement project depends on clear, accurate information and reasonable cooperation from both sides. When you use the Services, you agree to:

• Provide accurate, current, and complete information about yourself, your property, and the improvements you are considering
• Confirm that you own the property or have the property owner's explicit permission to request the work described
• Provide safe and reasonable access to the property for estimates, consultations, deliveries, and scheduled work
• Disclose known structural issues, hazards, pre-existing damage, or access restrictions before work begins
• Secure any permits, homeowners' association approvals, or regulatory sign-offs that apply to your specific project, unless we have separately agreed in writing to handle this on your behalf
• Communicate promptly if your plans, budget, or timeline change so we can adjust accordingly

05 Payment Terms

Detailed pricing, deposit requirements, milestone payments, and final payment terms for any confirmed project are set out in the service agreement or invoice provided to you separately from this website, since every project's scope and cost are unique. Unless a signed agreement says otherwise, please keep the following in mind: informal estimates discussed by phone, email, or during an initial consultation are not final pricing and remain subject to confirmation; deposits collected to secure materials, labor, or a scheduling slot may become non-refundable once materials have been ordered or preparatory work has started; and any additional work requested outside the originally agreed scope will typically require a separate quote and, where relevant, an additional payment before that work is carried out.

06 Cancellations & Rescheduling

Plans change, and we understand that. If you need to cancel or reschedule a consultation, estimate visit, or confirmed service date, please let us know as early as possible so we can adjust our schedule and, where relevant, release the materials or crew time that had been reserved for your project. Depending on how much notice is given and whether materials have already been purchased or labor has already been arranged on your behalf, cancelling or rescheduling close to the agreed date may result in a partial charge to cover costs we have already incurred, as described in your specific service agreement.

07 Warranties & Disclaimers

Any warranty covering workmanship or materials for a confirmed project will be described in detail in the applicable service agreement or in the relevant manufacturer's documentation, since warranty terms can vary considerably between services such as roofing, flooring, solar installation, or interior design. Outside of what is expressly promised in a signed agreement, the website itself and the general information on it are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranty of merchantability or fitness for a particular purpose. We do not warrant that the website will be uninterrupted, secure, or free of errors, and the photographs and descriptions shown on the site are illustrative examples rather than a guarantee of the exact appearance or outcome of any specific project.

08 Limitation of Liability

To the fullest extent permitted by applicable law, Home Ease Living and its owners, employees, contractors, and affiliated professionals will not be liable to you for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the website, your reliance on general information presented on it, or any delay that is outside our reasonable control, such as weather, supply shortages, or third-party delivery delays. This limitation does not remove or reduce any liability that cannot lawfully be excluded, and it does not override the specific liability provisions contained in a signed service agreement for a confirmed project.

09 Intellectual Property

All text, graphics, layouts, logos, icons, and photographs on this website are the property of Home Ease Living or of the third parties who have licensed that content to us, and they are protected by copyright, trademark, and other applicable intellectual property laws. You are welcome to view the site and share individual pages for your own personal, non-commercial reference, such as sending a link to a family member while planning a project, but you may not copy, republish, modify, or create derivative works from our content for commercial purposes without our prior written consent.

10 Acceptable Website Use

When using our website, you agree that you will not:

• Submit false, misleading, or fraudulent information through any form on the site
• Attempt to gain unauthorized access to the website, our internal systems, or related networks
• Use bots, scrapers, or other automated tools to harvest content or data from the site without our written permission
• Interfere with the normal operation of the website or attempt to introduce viruses, malware, or other harmful code
• Use the Services for any unlawful purpose or in a way that violates these Terms or applicable law

11 Governing Law & Disputes

These Terms, and any dispute arising out of or relating to them or to the Services, are governed by the substantive laws applicable in your jurisdiction of residence, without regard to conflict-of-law principles. Where a specific service agreement for a confirmed project names a different governing law or dispute-resolution process, that agreement will control for matters relating to that project. We encourage you to raise any concern with us directly first, using the contact details below, so that we have the opportunity to resolve it promptly and informally.

12 Contact Us

If you have any questions about these Terms, we would like to hear from you.

Email	hello@homeeaseliving.org
Website	homeeaseliving.org
Availability	Monday – Friday

Last updated September 1, 2026

Home Ease Living ("we," "us," or "our") respects your privacy and is committed to being transparent about the way we handle information connected to you. This Privacy Policy explains, in plain terms, what information we collect when you visit homeeaseliving.org or reach out to us about a home improvement project, why we collect it, how we use and protect it, who we may share it with, and the choices available to you regarding your own information. This policy applies to the website and to any communication you have with us in connection with the Services, whether that happens through our contact form, by email, or over the phone. By using the Services, you agree to the collection and use of information as described in this policy.

01 Information We Collect

We collect information in a few different ways: the information you choose to share with us directly, information that is gathered automatically as you browse our website, and, occasionally, information we receive from third parties who assist us in delivering a service. Information you provide directly typically includes your name, phone number, and email address; details about the project you are considering, such as the type of service, the rooms or areas involved, and any notes, timelines, or budget preferences you share in the message field of our contact form; and, if you choose to share it, your property address so that we can arrange an estimate or consultation. Information collected automatically as you browse includes your device and browser type, your operating system, your approximate location based on your IP address, the pages you view, how long you spend on them, and which links or buttons you interact with, all of which help us understand how visitors use the site and where we can make it clearer or more useful.

02 How We Use It

We use the information described above for a number of everyday, practical purposes connected to running the Services, including to:

• Respond to your inquiry and provide an estimate, consultation, or general information about a service
• Schedule, confirm, and coordinate site visits and installation work
• Keep you updated on the status of your request or project
• Understand, in aggregate, how visitors move through and use the website so that we can continue to improve it
• Identify and address technical issues, unusual activity, or attempted misuse of the site
• Meet our legal, tax, and record-keeping obligations, and enforce our Terms of Service where necessary

03 How We Share It

We keep the sharing of your information deliberately limited, and it generally only happens in the following circumstances:

• Trusted service partners: with contractors, suppliers, or specialists who help us fulfil a specific service you have requested, and who are expected to handle your information responsibly and only for that purpose
• Legal or safety reasons: when disclosure is required by law, by a valid legal process, or by a government authority, or when we believe in good faith that it is necessary to protect the safety of a person or property
• Business changes: in connection with a merger, acquisition, financing, or sale of some or all of our business assets, with notice provided to you where required by law
• With your consent: in any other situation where you have separately agreed to the sharing

04 Cookies & Tracking Technologies

Like most websites, ours may use cookies and similar small files to remember your preferences, keep the contact form working correctly, and help us understand overall visitor behaviour. You are always free to adjust your browser settings to block or delete cookies, or to alert you whenever a cookie is being set, though doing so may mean that some parts of the site, such as form validation or remembered preferences, do not work as smoothly.

Type	Purpose
Essential	Required for core site functionality, such as submitting the contact form
Analytics	Helps us understand, in aggregate, how visitors use the site so we can improve it
Preference	Remembers basic display settings across visits

05 Data Security

We take reasonable administrative, technical, and physical steps designed to protect the information we hold about you from unauthorized access, disclosure, alteration, or loss, and we review these measures periodically as our website and business evolve. That said, no method of transmitting information over the internet, and no method of electronic storage, can be guaranteed to be completely secure, so while we work hard to protect your information we cannot promise absolute security.

06 Data Retention

We keep personal information for as long as it is reasonably necessary to fulfil the purposes described in this policy, which typically means for the duration of our relationship with you, plus a reasonable period afterward to respond to follow-up questions, maintain accurate business records, and satisfy legal, accounting, or tax requirements. Once information is no longer needed for these purposes, we take steps to securely delete or anonymize it.

07 Your Rights

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

• The right to request access to the personal information we hold about you
• The right to request that we correct information that is inaccurate or incomplete
• The right to request that we delete your personal information, subject to certain legal exceptions
• The right to opt out of non-essential communications from us at any time
• The right to withdraw consent, where our processing of your information is based on consent, without affecting the lawfulness of processing carried out before that withdrawal

To exercise any of these rights, please contact us using the details in the "Contact Us" section below; we may need to verify your identity before completing certain requests.

08 Children's Privacy

Our Services are intended for adults who are at least eighteen years old and are capable of making decisions about home improvement projects. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected information from a child, we will take reasonable steps to delete it promptly.

09 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, our Services, or applicable legal requirements. When we make a material change, we will update the "Last updated" date at the top of this page, and we encourage you to revisit this policy from time to time so that you remain informed about how we handle your information.

10 Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out.

Email	hello@homeeaseliving.org
Website	homeeaseliving.org
Availability	Monday – Friday